With the marketing landscape shifting towards digital and social content as primary revenue drivers, Epic has created a comprehensive solution that transforms customers into a business’s most valuable online advocates. The platform enables seamless creation and sharing of photo and video content while simultaneously boosting ancillary business revenue.
Leveraging advanced prosumer technology and artificial intelligence, Epic captures and edits content for customers effortlessly, allowing them to view, purchase, and download their photos and videos instantly. This rapid turnaround enables customers to share and post content online shortly after their experience, transforming them from customers to advocates.
Initially developed by AJ Hackett Bungy New Zealand, a leading tourism operator, for their own business, Epic’s success has led to its offering to other tourism operators.
“Epic was developed in response to the rapid evolution of technology and the cost pressures associated with traditional photo and video systems,” says Dan Waugh, General Manager of Epic and AJ Hackett Bungy New Zealand CIO. “We identified an opportunity to create a photo and video system tailored for tourism operators, enabling them to harness customer-generated content to boost their marketing efforts and drive revenue. Advancements in AI and automation have simplified and automated tasks that once required staff, allowing us to minimize costs when integrating Epic into businesses and free up staff to focus on customer experience.”
“We’re excited to implement Epic into our own business and utilize a cutting-edge platform to improve our customer experience and strengthen our online presence”
MIKE VOYCESales and Marketing Manager at AJ Hackett Bungy NZ
Epic’s digital experience platform offers adventure tourism operators an innovative and comprehensive photo and video solution.
